Our Mission
Every member of the KI team is committed to being customer focused and quality driven. Because KI is employee-owned, we all have a vested interest in helping our customers attain their goals and objectives through the creation of technically innovative solutions. KI is a member of your team - working for you.

Our Values
KI is working to help all our stakeholders achieve their business and personal objectives. This commitment extends to not only KI's customers, but also to architects & designers, distribution partners, employees, stockholders, suppliers, and the communities where we live and work. To support this, KI has created an atmosphere built on integrity and trust and anchored with a fundamental respect for the individual. It is nurtured through a commitment to continuous improvement in all aspects of our operation and in every way that KI interfaces with each of our stakeholders.

KI is committed to our customers

• By listening intently to customer's concerns, problems, and objectives, with the end goal of becoming a valuable business partner that is truly part of the customer's team.
• By providing technically innovative product and service solutions that address a customer's specific needs.
• By providing high-quality, high value products.
• By delivering these products and services reliably - on time and complete.
• By being an easy company with which to deal.

KI is committed to architects & designers

• By giving them the latitude to transcend traditional solutions and address their client's unique needs.
• By designing products that deliver the form and function that maximizes overall value to their clients.
• By offering fast and easy access to the materials and information that allow architects and designers to effectively promote their designs to their clients.
• By being an easy company with which to deal.

KI is committed to our distribution partners

• By working collectively to meet the needs of our customers through innovative products and services.
• By being a trusted business partner.
• By providing adequate training and support in KI's products and policies.
• By offering fast and easy access to the materials and information which distributors need to effectively promote KI products to our customers.
• By maintaining the highest level of business.
• By being an easy company with which to deal.

KI is committed to our employees

• By treating all employees with fairness and respect.
• By empowering all employees to do whatever it takes to satisfy a customer.
• By providing a creative and stimulating work environment that is focused on delivering innovative solutions for our customers.
• By providing a healthy work environment.
• By providing appropriate financial rewards, linked to the satisfaction of our customers and the success of our business.

KI is committed to our stockholders

• By maximizing corporate profitability and earnings through fulfilling KI's commitments to its customers, architects & designers, distribution partners, employees, suppliers, and community.

KI is committed to our suppliers

• By forging true partnerships with qualified suppliers.
• By using technology to drive down cost and improve quality.
• By maintaining the highest levels of business ethics.

KI is committed to our community

• By being environmentally conscious and striving to ensure the continued availability of natural resources for current and future generations.
• By providing human and financial resources to enhance the community socially and economically.